General Terms & Conditions
AVAILABILITY
In stock - we will dispatch the item within 1 working day upon receipt of cleared payment
Not in stock- item is currently not available
On request (5-7 working days for dispatch) - our items are made by order /on request upon receipt of cleared payment. We manufacture the products by ourselves and because we do not want to risk quality of the items, dispatch time for certain product is 5-7 working days.
On request (7-14 working days for dispatch) - our items are made by order /on request upon receipt of cleared payment. We manufacture the products by ourselves and because we do not want to risk quality of the items, dispatch time for certain product is 7-14 working days.
Contact us for time of delivery - delivery time may vary for different reasons; If you would prefer us to find out more specific delivery time for certain item please give us a contact first.
TIME OF DELIVERY
Times of delivery indicated cannot be considered final deadlines!
The time of delivery commences at the time at which BK-R Honda parts specialized has received payment of the order, unless in case of delivery on account.
In case of non-observance of the time of delivery due to an event beyond the actual control of BK-R Honda parts specialized, which cannot be attributed to any acts and/or omissions on the part of BK-R Honda parts specialized, such as described in FORCE MAJEURE, the time of delivery is automatically extended by the time of the non-observance caused by said event.
In case BK-R Honda parts specialized cannot deliver the products ordered within 90 days after the order, BK-R Honda parts specialized shall contact customer. In that case a new time of delivery will be agreed with customer. If the customer, being a consumer, does not wish to agree a new time of delivery, customer may rescind the agreement free of charge. In case customer rescinds the agreement, BK-R Honda parts specialized shall reimburse any amounts already paid within 90 days of rescission date.
DAMAGES / LOSSES / ACCIDENTS
BK-R Honda parts specialized will not be held responsible for any incidental or direct damages, losses, injuries, accidents, or additional costs caused by any installing or using any part purchased from us, or as a result from using any of the information (including pictures) provided on our website. If you are unsure about how to install a product, or do not have the correct tools, we highly recommend having the part installed by a certified, experienced mechanic. Before installing products, also make sure you understand and obey any and all state and local regulations (including smog laws). It is your responsibility to comply with all your local and state laws.
PARTS DISCLAIMER
Please understand that some parts may not conform to road laws and/or smog laws in your area. UNLESS OTHERWISE MENTIONED, ALL PARTS ARE DESIGNED FOR OFF-ROAD USE ONLY. In addition, some parts may not meet the safety requirements originally set by your vehicle's manufacturer. You, the buyer, acknowledge the ramifications of having parts installed on your vehicle and release BK-R Honda parts specialized of liability for any damages, losses, injuries, accidents, or additional costs resulting from installing the parts we sell.
COMPLAINTS
Customer is obliged to inspect the products supplied and their packaging immediately upon delivery. In particular, customer is obliged to check:
a. whether the correct products have been supplied;
b. whether the correct quantity has been supplied;
c. whether the packaging of the products is not damaged.
In case the delivery is not correct or the packaging has been damaged, Customer is obliged to report this to BK-R Honda parts specialized immediately, and in any case within 3 days of delivery. Complaints about delivery submitted after 3 days of delivery shall not be looked into.
Customer may direct any questions or complaints about delivery to:
BK-R Borut Kolar s.p.
Otok 16
3342 Gornji Grad
Tel: +386 40 805 704
E-mail: info@bkr.si
Complaints are settled by BK-R Honda parts specialized within 30 days. In the unhoped-for event that settlement of a complaint within said time of 30 days is not possible. Customer shall be advised of the duration of the delay.
ILLUSTRATIONS AND OTHER INFORMATION
Any illustrations, colours, weights, technical specifications and such of offered products shown on the website bkr.si are approximate only and cannot constitute a reason for damages and/or rescission.
PRICES
We try our very best to make sure all our products are priced correctly If an item is mispriced, we will contact you with the correct price. This will be done before the order is processed and you will always have the opportunity to cancel.
Prices stated on the website are inclusive of VAT and exclusive of costs of transport, import duties, other taxes, levies and charges; BK-R Honda parts specialized has the right to modify its prices and shipping costs from time to time.
The price or prices quoted in the offer are based on the factors determining cost price as they apply at the time of the offer. In case of changes in the above cost factors between the time of conclusion of the Agreement and the time of delivery, such as changes in purchase, transport and storage prices, costs of packing, wages import duties, exchange rate fluctuations and such, BK-R Honda parts specialized has the right to adjust its original price.
COSTS OF CANCELLATION
In case If customer cancels an order, customer shall be charged cancellation costs. These cancellation costs are 15% of the invoice amount of the order.
If the item is made by order the cancellation is not possible.
FORCE MAJEURE
BK-R Honda parts specialized is not obliged to observe any obligations in case it is prevented to do so due to Force Majeure. Circumstances that are actually beyond the control of BK-R Honda parts specialized, or which cannot be attributed to acts and/or omissions on the part of BK-R Honda parts specialized shall in any case include: obstructions caused by third parties including those of government entities, sickness, obstructions in transport, weather influences, general or other strikes, revolt, war or threat of war both in this country and countries of origin of products, loss of or damage caused to products during their transport, delayed delivery or non-delivery to BK-R Honda parts specialized by its suppliers, export and import restrictions, fire, malfunctions and accidents in the company of BK-R Honda parts specialized or its suppliers, fire in means of transport of BK-R Honda parts specialized or transporters engaged by BK-R Honda parts specialized, levies charged or other measures taken by any government entities resulting in a change in actual circumstances.
Force Majeure shall also be understood to include a failure on the part of suppliers of BK-R Honda parts specialized, due to which BK-R Honda parts specialized cannot, not fully or not in time meet its obligations.
In case of Force Majeure BK-R Honda parts specialized cannot be obliged to compensate any damage that is a direct or indirect consequence of that, and BK-R Honda parts specialized will also be temporarily relieved from its obligation to deliver. It will depend on the circumstances of the case whether that will be and remain the case for part of or the entire delivery, or that this will merely result in suspension of delivery. In case of an opportunity to deliver subsequently and/or in a different way, both BK-R Honda parts specialized and customer are obliged to use that opportunity.
WARRANTY
Products supplied are covered by a manufacturer warranty of 1 year. The warranty is granted by the manufacturer of the products, at most products BK-R Honda parts specialized.
The warranty ensures that, in case the product manufactured by BK-R Honda parts specialized is defective during the warranty period, the product is either repaired, a new part is supplied, a replacing product is supplied or (part of) the purchase price is reimbursed to customer, this at the discretion of the manufacturer. The warranty expressly excludes any compensation of any labour costs paid by customer due to a (possible) defect in a product. Not covered by warranty is damage to the vehicle.
The warranty shall be avoid and complaints about products supplied shall not be looked into in case:
a. customer has failed to report any defects to BK-R Honda parts specialized in writing or by email immediately after discovery of the defect;
b. the product has not been assembled according to the instructions;
c. customer and/or any third parties have performed work and/or modifications and/or repairs to the product;
d. damage and/or the defect have been caused by a traffic accident;
e. defects are caused by inexpert use or a failure on the part of customer or customer's staff. Inexpert use shall in any case include: use contrary to the instructions provided and use of the products contrary to safety regulations, traffic rules or other regulations provided by the government;
f. the product was not used in accordance with its agreed purpose and, failing that, its customary purpose;
g. defects are the result of normal wear and tear;
h. defects are caused by any government regulations concerning the nature or quality of materials used;
i. damage is caused by third parties (destruction);
j. defects are caused by external circumstances such as: fire, natural catastrophes, explosion, water, weather and road conditions;
k. of minor deviations that are customary in the industry and/or are technically unavoidable;
l. defects are caused by use that is not in accordance with the technical specifications permitted.
Customer may only invoke the warranty in case customer returns the product to BK-R Honda parts specialized in its original packaging, with sufficient postage, and includes photos and/or illustrations that sufficiently show the defect and/or non-performance of the product to BK-R Honda parts apecialized.
Before returning a product, customer is obliged to notify BK-R Honda parts specialized of this.
In case it appears that customer has returned a product without a justified warranty claim, the product shall be returned to customer without any modifications, and customer shall be charged an inspection fee in the amount of € 25,00.
LEGAL NOTICE
If legal proceedings are required to settle any dispute, all claims, filings, and court proceedings must be made with the District Court Velenje, Slovenija.